YouTube Blames ISPs

Shots fired, again! Joining the blaming game that was just played by Netflix, YouTube is now publicly shaming the internet service providers for the low streaming speed experienced by some users. Now when your buffering speed is less than optimal, a blue notification bar pops up under the video that directs you to a comparison page between other ISPs in your area, which ranks providers based on the average speed they provide for their customers on YouTube.

The message is loud and clear: ISPs are responsible for whether your video playback is smooth. As the heat between OTT service companies and ISPs continues to rise, especially with the debate over net neutrality caught in recent media spotlight, Google, along with other internet-based companies, is no doubt working this user-experience angle as a subtle PR campaign. The effectiveness of this campaign, however, remains to be seen.