Flash POV: The Next Level of Targeting: Anticipatory Computing

In March, we predicted that 26 percent of online display ads would be bought programmatically this year, and that it would climb to 50 percent by 2017. And that’s just a single medium.

In addition to being data-driven and efficient, one of the benefits of a programmatic approach to buying ad space is the ability to get your message in front of more receptive audiences. A research study conducted by our colleagues at the IPG Media Lab and AOL demonstrated that real-time ads consistently generated more interaction. The idea of targeting in real- time is to create a mutually beneficial scenario for the brand and consumer—you’re offering something they need. But what if you could anticipate those needs before they even arose?

That is the promise of anticipatory computing, which, rather than waiting for the user to make a query, uses passively collected data streams like sound and location to proactively provide information. The Lab staff have cited this as a trend to watch this year, and were recently approached by research firm Forrester to provide input to for a study on the topic. One example of software that uses this technology is Google Now, which serves up virtual “cards” throughout the day to keep you updated on topics of interest, travel information, and calendar events without prompting.

While this is still a new space for advertisers, it has been used successfully. Earlier this year, Kleenex used a combination of Google search and public health data in the UK to anticipate which regions and cities would experience flu outbreaks, and adjusted their media plan accordingly. The result was a 40 percent increase in tissue sales year-to-year (read more about it here).

If the goal of real-time marketing is to be relevant and helpful, anticipatory computing represents a way to go one step further. Personal data will increasingly be used by brands to target consumers with information that they will find valuable precisely when they need it, and it won’t be long before they expect nothing less.

 

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Flash POV: Super Bowl Viewing Unaffected By Blackout

Aside from being a very close game in the end, Super Bowl XLVII will likely also be remembered for the power outage that occurred early in the 3rd Quarter and delayed play for about 35 minutes.  Even without the blackout included (Nielsen separated into its own telecast, undoubtedly at CBS’s behest) the game was down slightly compared to last year with an average of 108.7 million viewers.  But the blackout coverage itself came in at 106.6 million, just two percent below the game – a swing that regularly happens from one 15 minute segment to the next.

Additionally, we noted that CBS aired the same ad pod twice – once immediately after the blackout cut the audio from the telecast, and then again once play resumed.  We assume the reason for this was two-fold: one, to make up for any audience lost because of the power outage, and two, to keep their promises to advertisers regarding scheduling of their spots.  The only ad break that aired in the middle of the down time featured a CBS promo.

Bluefin Labs is calling Super Bowl XLVII the most social TV event of all time, and the blackout is likely a contributing factor.  Their trend line shows it as one of the more social moments of the telecast – the most social being Beyonce’s halftime performance, which more than quadrupled the social commentary generated by Madonna last year.

 

 

Online video ads get more attention

YuMe and IPG Media Lab, recently partnered on a research project to track relative attention level to video advertising in a lean forward PC experience vs. a lean back TV experience.  Specifically, we wanted to know:

  1. Do people pay attention to online video differently than they do when watching TV?
  2. If people have the option of avoiding advertising, will they, and how does it differ?
  3. If the experiences of watching TV and Online Video are different, should an online ad impression be valued the same way that TV ads are?

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API-enabled ads pack more punch

The history of storytelling is as much about technology as it is about narrative. As humans have transitioned from the earliest cave scratches to the newest highly interactive digital experiences, the way stories are told have had a powerful influence on the stories themselves. As the number of media channels continue to blossom, marketers must not only become more familiar with existing tools, but stay relevant by seeking out competitive new platforms.

The IPG Media Lab‘s most recent Media Trial focused on one important new element of storytelling: data. Data sets are increasingly being structured and exposed via APIs so that third parties can grab and understand the data in real time. Weather, headlines, traffic, sports scores, tweets, videos, social data—the available data sets are only limited by your imagination. Marketers who can curate these streams in real time may be able to create more engaging and more impactful stories, with the results to match.

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Mobile Apps Influence Shopping Experience

CNET and the IPG Media Lab recently partnered on a research project to uncover how mobile apps are being used by consumers to make purchase decisions. The research specifically tested the CNET Reviews app to explore opinions, influence and opportunities for both marketers and CNET. The findings are based on aggregated evaluations of thirty-six shoppers at a leading consumer electronics retailer, including pre and post-shopping interviews, in-store observation and physiological stimuli recording methods. Each participant was a well-informed consumer electronics shoppers and existing CNET user.

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